Terms of service

Effective Date: July 21, 2026

Welcome to DropVerve.com. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. About Us

DropVerve.com is an online Home & Garden store committed to providing quality products at competitive prices. We strive to deliver a safe, secure, and enjoyable shopping experience to all our customers.

Business Information

Website: DropVerve.com

Business Category: Home & Garden

Email: dropverve1234@gmail.com

Phone: +91 8250256740

Business Address:

Uttar Narayanpur,

Birbhum,

West Bengal – 731235

India

GSTIN: 19BGYPS4477A1ZO

2. Acceptance of Terms

By visiting, browsing, or purchasing from DropVerve.com, you acknowledge that you have read, understood, and accepted these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

These Terms apply to all visitors, customers, and users of our website.

3. Eligibility

To use our services, you must:

  • Be at least 18 years old or have parental/guardian consent.

  • Provide accurate and complete information during checkout.

  • Use the website only for lawful purposes.

  • Not engage in fraudulent or illegal activities.

We reserve the right to refuse service to anyone violating these Terms.

4. Products and Services

We offer a variety of Home & Garden products.

While we strive to ensure that all product descriptions, specifications, pricing, and images are accurate, slight differences may occur due to manufacturing updates, monitor settings, or lighting conditions.

Product availability may change without prior notice.

We reserve the right to discontinue any product at any time.

5. Pricing

All prices displayed on DropVerve.com are in Indian Rupees (INR).

Prices may change without prior notice.

Although we make every effort to ensure pricing accuracy, accidental pricing errors may occur. If an error is identified after an order is placed, we reserve the right to cancel the order and issue a full refund.

Applicable GST and other taxes will be charged where required by Indian law.

6. Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Cancel suspicious orders.

  • Limit quantities purchased.

  • Reject incomplete or fraudulent transactions.

  • Request additional verification before processing.

Once your order is confirmed, you will receive an email or SMS confirmation.

7. Payment Methods

We currently accept:

  • Cash on Delivery (COD)

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Wallet Payments

  • Other secure payment methods available during checkout

Payments are securely processed through trusted payment gateways.

DropVerve.com never stores your complete payment card details.

8. Shipping

Orders are generally processed within 1–3 business days.

Delivery timelines may vary depending on:

  • Customer location

  • Courier partner

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Unexpected logistics delays

Estimated delivery times are only estimates and are not guaranteed.

9. Returns and Refunds

Returns are governed by our Return & Refund Policy.

Customers must follow all return instructions and eligibility requirements.

Refunds are processed only after returned products successfully pass quality inspection.

Certain products may not qualify for returns due to hygiene, safety, customization, or promotional conditions.

10. User Account

Customers are responsible for maintaining the confidentiality of their account credentials.

You agree to:

  • Keep your password secure.

  • Notify us immediately of unauthorized access.

  • Provide accurate account information.

  • Update your information when necessary.

We are not responsible for losses caused by unauthorized use of your account.

11. User Conduct

You agree not to:

  • Violate any law.

  • Upload harmful software or viruses.

  • Attempt unauthorized access.

  • Copy website content without permission.

  • Use automated bots or scraping tools.

  • Misrepresent your identity.

  • Interfere with website functionality.

  • Engage in fraudulent transactions.

Violation of these Terms may result in account suspension or legal action.

12. Intellectual Property

All content available on DropVerve.com, including:

  • Logos

  • Product Images

  • Graphics

  • Website Design

  • Text

  • Icons

  • Videos

  • Product Descriptions

  • Branding

is the exclusive property of DropVerve.com or its licensors.

No content may be copied, reproduced, distributed, or reused without written permission.

13. Product Availability

Inventory levels change frequently.

Products shown as available may become unavailable before checkout is completed.

If an item becomes unavailable after payment, we will notify you and issue a refund if applicable.

14. Promotional Offers

From time to time, DropVerve.com may offer:

  • Discount Coupons

  • Promotional Sales

  • Bundle Offers

  • Seasonal Campaigns

  • Limited-Time Deals

Each promotion is subject to its own conditions.

We reserve the right to modify or cancel promotions without prior notice.

15. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Their privacy practices

  • Content

  • Policies

  • Security

  • Transactions conducted outside DropVerve.com

Users access third-party websites at their own risk.

16. Limitation of Liability

To the fullest extent permitted by law, DropVerve.com shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Business interruption

  • Loss of profits

  • Loss of data

  • Delivery delays

  • Product misuse

  • Technical issues beyond our control

Our total liability shall never exceed the purchase amount paid for the specific product.

17. Disclaimer

Products are intended for normal household use unless otherwise specified.

Customers are responsible for reading all product instructions before use.

DropVerve.com makes no guarantees that:

  • The website will always be uninterrupted.

  • The website will always be error-free.

  • Every product will meet every customer's expectations.

18. Indemnification

You agree to indemnify and hold harmless DropVerve.com, its owners, employees, affiliates, suppliers, and partners from any claims, damages, liabilities, legal fees, or expenses arising from your misuse of the website or violation of these Terms.

19. Force Majeure

We shall not be liable for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, strikes, government actions, internet outages, transportation disruptions, or other force majeure events.

20. Changes to These Terms

We may revise these Terms of Service at any time.

Updated versions become effective immediately upon publication on our website.

Customers are encouraged to review this page periodically.

Continued use of the website constitutes acceptance of the updated Terms.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts in Birbhum, West Bengal.

22. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

DropVerve.com

Email: dropverve1234@gmail.com

Phone: +91 8250256740

Address:

Uttar Narayanpur,

Birbhum,

West Bengal – 731235

India

PIN Code: 731235

GSTIN: 19BGYPS4477A1ZO

We appreciate your trust in DropVerve.com and thank you for choosing us for your Home & Garden shopping needs.