Terms & Conditions

Effective Date: July 21, 2026

Welcome to DropVerve. These Terms & Conditions govern your access to and use of dropverve.com. By accessing our website or purchasing products from us, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website immediately.

Throughout these Terms & Conditions, the terms "Company," "we," "our," and "us" refer to DropVerve, while "you," "customer," and "user" refer to anyone accessing or using our website.

1. Company Information

Business Name: DropVerve

Website: dropverve.com

Business Category: Home & Garden

Email: dropverve1234@gmail.com

Phone: +91 8250256740

Business Address:
Uttar Narayanpur, Birbhum, West Bengal – 731235
India

GSTIN: 19BGYPS4477A1ZO

2. Acceptance of Terms

By using our website, creating an account, placing an order, or accessing any services provided through DropVerve, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. These terms apply to all visitors, customers, vendors, merchants, and other users of the website.

3. Eligibility

To make purchases through our website, you must:

  • Be at least 18 years of age or have permission from a parent or legal guardian.

  • Provide accurate and complete information.

  • Use the website only for lawful purposes.

  • Not misuse or interfere with the operation of the website.

We reserve the right to refuse service to anyone at any time for any lawful reason.

4. Products and Services

DropVerve specializes in Home & Garden products. We strive to ensure that every product displayed on our website is accurately described.

However:

  • Product colors may vary depending on your device display.

  • Product images are for illustration purposes.

  • Product specifications may occasionally change due to manufacturer updates.

  • Availability of products is subject to stock.

We reserve the right to discontinue any product without prior notice.

5. Pricing

All prices displayed on our website are in Indian Rupees (INR).

Prices include applicable taxes where required unless otherwise stated.

We reserve the right to:

  • Modify product prices without prior notice.

  • Correct pricing errors.

  • Cancel orders affected by pricing mistakes.

If payment has already been made for a cancelled order, a full refund will be processed.

6. Orders

When you place an order:

  • You agree that all information provided is accurate.

  • Orders are subject to verification and acceptance.

  • We may cancel orders suspected of fraud, misuse, or unauthorized transactions.

  • Receiving an order confirmation email does not guarantee acceptance of your order.

We reserve the right to refuse or cancel any order at our discretion.

7. Payment

We accept secure payment methods available during checkout, which may include:

  • UPI

  • Debit Cards

  • Credit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (where available)

Orders will only be processed after successful payment confirmation, except for eligible Cash on Delivery orders.

8. Shipping & Delivery

Delivery timelines are estimates and may vary depending on:

  • Customer location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Unexpected operational delays

While we strive to deliver on time, we cannot guarantee delivery dates under all circumstances.

Customers are responsible for providing accurate shipping details.

9. Order Cancellation

Orders may be cancelled before shipment.

Once an order has been dispatched, cancellation requests may not be accepted.

If cancellation is approved, refunds will be processed according to our Refund Policy.

10. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should carefully read the policy before placing an order.

Refund eligibility depends on:

  • Product condition

  • Return request timeline

  • Verification after receiving returned items

Certain products may not be eligible for returns due to hygiene, customization, or other applicable reasons.

11. Intellectual Property

All content available on DropVerve, including but not limited to:

  • Logos

  • Product descriptions

  • Website design

  • Graphics

  • Icons

  • Images

  • Videos

  • Text

  • Layout

  • Software

is the intellectual property of DropVerve or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

12. User Conduct

Users agree not to:

  • Violate any applicable laws.

  • Upload malicious software.

  • Attempt unauthorized access.

  • Copy website content.

  • Use automated bots without permission.

  • Interfere with website functionality.

  • Submit false or misleading information.

Violation of these terms may result in suspension or permanent restriction of access.

13. User Accounts

If you create an account:

  • You are responsible for maintaining password confidentiality.

  • You are responsible for activities occurring under your account.

  • Notify us immediately of any unauthorized access.

We reserve the right to suspend or terminate accounts suspected of misuse.

14. Limitation of Liability

To the maximum extent permitted by law, DropVerve shall not be liable for:

  • Indirect damages

  • Incidental damages

  • Consequential losses

  • Business interruption

  • Loss of profits

  • Data loss

  • Delayed deliveries beyond our control

Our total liability shall not exceed the amount paid by the customer for the relevant order.

15. Disclaimer

All products and services are provided on an "As Is" and "As Available" basis.

We do not warrant that:

  • The website will always be uninterrupted.

  • The website will always be error-free.

  • Product descriptions are completely free from typographical errors.

  • All technical issues can be prevented.

Customers use the website at their own discretion.

16. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

  • Third-party content

  • Privacy practices

  • Products or services

  • Website availability

Users access external websites at their own risk.

17. Privacy

Your use of DropVerve is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected.

18. Force Majeure

DropVerve shall not be responsible for delays or failures caused by circumstances beyond reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Earthquakes

  • Fire

  • War

  • Government restrictions

  • Internet outages

  • Transportation disruptions

  • Pandemic-related events

19. Indemnification

You agree to indemnify and hold harmless DropVerve, its owners, employees, affiliates, and partners against claims, damages, liabilities, legal fees, or expenses arising from your misuse of the website or violation of these Terms & Conditions.

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in West Bengal, India.

21. Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time.

Any changes will become effective immediately upon publication on our website. Continued use of the website after updates constitutes acceptance of the revised Terms.

22. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

DropVerve

Website: dropverve.com

Email: dropverve1234@gmail.com

Phone: +91 8250256740

Business Address:
Uttar Narayanpur, Birbhum, West Bengal – 731235
India

PIN Code: 731235

GSTIN: 19BGYPS4477A1ZO

We value your trust and are committed to providing a secure, transparent, and reliable shopping experience. Thank you for choosing DropVerve.