Privacy policy

Effective Date: July 21, 2026

Welcome to DropVerve.com. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, purchase products, or interact with our services.

By using DropVerve.com, you agree to the practices described in this Privacy Policy.

1. Introduction

DropVerve.com is an online Home & Garden shopping platform dedicated to providing quality products at competitive prices. We value your trust and are committed to maintaining the confidentiality, integrity, and security of your personal information.

This Privacy Policy has been prepared in accordance with applicable Indian laws, including the Digital Personal Data Protection Act (where applicable), and outlines how we collect, process, and protect your information.

2. Business Information

Website: DropVerve.com

Business Category: Home & Garden

Email: dropverve1234@gmail.com

Phone: +91 8250256740

Business Address:

Uttar Narayanpur, Birbhum,

West Bengal, India

PIN Code – 731235

GST Number: 19BGYPS4477A1ZO

3. Information We Collect

We may collect different types of information depending on how you interact with our website.

Personal Information

This includes:

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping Address

  • Billing Address

  • Postal Code

  • State and Country

  • Payment Information (processed securely through payment gateways)

  • Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Language Preferences

  • Date and Time of Visit

  • Pages Viewed

  • Products Viewed

  • Referring Website

  • Cookies and Tracking Information

4. How We Collect Information

We collect information when you:

  • Create an account

  • Place an order

  • Subscribe to newsletters

  • Contact customer support

  • Fill out forms

  • Participate in promotions

  • Leave product reviews

  • Browse our website

  • Use our customer service features

5. Why We Collect Your Information

We use your information to:

  • Process and deliver your orders

  • Verify transactions

  • Provide customer support

  • Improve our website

  • Personalize your shopping experience

  • Send order confirmations

  • Notify you about shipping updates

  • Process returns and refunds

  • Detect fraudulent activities

  • Comply with legal obligations

  • Improve our products and services

  • Send promotional offers (with your consent where required)

6. Cookies and Tracking Technologies

DropVerve.com uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your shopping cart

  • Save login preferences

  • Improve website performance

  • Understand visitor behavior

  • Analyze website traffic

  • Deliver relevant advertisements

  • Enhance website security

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

7. Payment Information

Your payment security is important to us.

We do not store your complete debit card, credit card, UPI PIN, or banking credentials on our servers.

Payments are processed through trusted third-party payment gateways that use secure encryption technologies.

8. Order Processing

We use your information to:

  • Confirm orders

  • Verify payment

  • Package products

  • Arrange shipping

  • Deliver products

  • Send tracking updates

  • Handle customer inquiries

  • Process returns

  • Provide warranty support where applicable

9. Sharing Your Information

We do not sell, rent, or trade your personal information.

However, we may share information with trusted service providers, including:

  • Courier partners

  • Payment gateways

  • Logistics companies

  • Technology providers

  • Customer support partners

  • Marketing service providers

  • Government authorities when legally required

All third parties are expected to protect your information and use it only for authorized purposes.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

Our security measures include:

  • Secure server infrastructure

  • SSL encryption

  • Access controls

  • Password protection

  • Regular monitoring

  • Fraud detection systems

While we strive to protect your data, no method of electronic transmission or storage is completely secure.

11. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

After the retention period, information may be securely deleted or anonymized where appropriate.

12. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Request corrections

  • Update inaccurate information

  • Request deletion of eligible data

  • Withdraw consent where applicable

  • Object to certain processing activities

  • Request information regarding data usage

Requests can be made by contacting us using the details provided below.

13. Marketing Communications

If you subscribe to our newsletters or promotional messages, we may send updates regarding:

  • New arrivals

  • Discounts

  • Seasonal offers

  • Home & Garden collections

  • Flash sales

  • Product recommendations

You may unsubscribe at any time using the unsubscribe link included in marketing emails or by contacting us directly.

14. Children's Privacy

DropVerve.com is not intended for children under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take reasonable steps to delete it.

15. Third-Party Services

Our website may include links or integrations with third-party services such as:

  • Payment gateways

  • Shipping providers

  • Analytics platforms

  • Advertising services

  • Social media platforms

These third parties have their own privacy policies, and we encourage users to review them before sharing personal information.

16. Analytics

We may use analytics tools to understand how visitors interact with our website.

These tools may collect information such as:

  • Pages visited

  • Session duration

  • Device information

  • Browser details

  • Geographic region

  • Traffic sources

This information helps us improve our services and customer experience.

17. International Users

If you access our website from outside India, your information may be transferred to and processed in India or other jurisdictions where our service providers operate, subject to applicable legal safeguards.

18. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes may be made to reflect:

  • Legal requirements

  • Business practices

  • Website improvements

  • New services

  • Security enhancements

The revised policy becomes effective immediately upon publication on this page. We encourage users to review this policy periodically.

19. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

DropVerve.com

Email: dropverve1234@gmail.com

Phone: +91 8250256740

Business Address:

Uttar Narayanpur, Birbhum,

West Bengal – 731235

India

GST Number: 19BGYPS4477A1ZO

20. Consent

By accessing, browsing, registering, or making purchases on DropVerve.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy. You also consent to the collection, use, storage, and disclosure of your information as described herein. If you do not agree with any part of this Privacy Policy, please discontinue use of the website.

We appreciate your trust in DropVerve.com and remain committed to protecting your privacy while providing a secure, reliable, and enjoyable Home & Garden shopping experience.